Indiana roots, veteran care administration
Live was built to solve a problem we encountered daily running residential care facilities.
Plain-English care administration
Whether you’re coordinating a parent’s care or a licensed administrator with evenings free, the journey is straightforward.
Family member journey
Step 1
Ask Beacon
Start with any question about your parent's care. Beacon, our AI care guide, answers in plain English, grounded in sources you can check. 10 free questions a month; members ask without limits.
Step 2
Open a free chat
When a question needs a human, send it to the expert queue – any licensed Residential Care Administrator can claim it and reply. Free and unlimited, for every family.
Step 3
Book a consultation
Schedule a 1:1 video call with a licensed expert on a real calendar – $100 per half hour or $180 per hour; members pay $75 and $150.
Step 4
Build your care record
Every call becomes a plain-English summary saved to a private record your family owns. Share items with an expert on your terms – and revoke any time.
Urgent consults are always available standalone
You don’t need a membership to book calls. Standalone sessions are always open to everyone at standard rates ($100 per 30 minutes / $180 per hour).
You don’t need a membership to book calls. Standalone sessions are always open to everyone at standard rates ($100 per 30 minutes / $180 per hour).
Moonlighting expert journey
Step 1
Apply securely
Submit your credentials and licensing state. Three minutes; licensed professionals only.
Step 2
Get verified
We verify your state license before you ever appear in front of a family. Being accepted means something.
Step 3
Claim queue questions
Log in on your own schedule – evenings and weekends work – and claim incoming family questions from the open queue.
Step 4
Earn transparently
You keep 70% of every call ($70 per 30 minutes, $126 per hour – already net), deposited to your own account. Even when a member pays the discounted rate, the difference is on us.
Before building Live, our parent company operated licensed residential senior care facilities in Indiana. In those facilities, we watched adult children struggle with the exact same patterns: navigating Medicaid spend-down calculations, negotiating nursing transitions, and trying to decipher complex care plans after hours.
We noticed that the families who navigated the system best weren’t those with the most resources, but those who had personal access to a Residential Care Administrator (RCA) who could explain the unwritten rules of care transitions in plain English.
Verification and regulatory integrity
Every expert on our platform holds an active, verified Residential Care Administrator (RCA) state license. We verify licenses against the state registry before any expert enters the family-facing chat queue.Live was built to scale that administrator-to-family connection. By providing a secure platform for moonlighting experts, we give families the high-trust advocacy they need, while our experts contribute safely under peer pseudonyms that protect their day-job standing.