Transparent pricing structure
No paywalls on critical human chat lines. Simple options designed to fit your care pace.
Free tier
$0/ forever
- 10 Beacon questions per month
- Unlimited expert chat via the open queue
- Open queue matching times – no speed promise
- Standard call rates ($100 / $180)
- Beacon chats don’t save to your record
Founding member
$9.99/ month
$24.99/mo regular list price- Unlimited Beacon questions
- Priority expert chat – ahead in the queue
- Member rates: $75 per 30-minute call (save $25)
- Member rates: $150 per hour call (save $30)
- Beacon sessions save to your private care record
- Founding rate locked in
Early-access families get first invitations.
Expert calls are always available without a subscription – we never paywall urgent need. Cancel anytime.
Frequently asked questions
Can I cancel my membership at any time?
Yes. You can cancel your monthly membership immediately through your account dashboard. You keep member pricing and unlimited Beacon access until the end of your current billing cycle, and you won’t be charged again. Expert calls cancel free up to 24 hours before the call with an automatic full refund – inside 24 hours, write to support@liveeverhome.com and we’ll make it right.
Where does the care record live? Is it shared with anyone?
Your care record is yours. It is stored in a secure, encrypted database and never indexed by search engines. Experts only see the summaries you explicitly choose to share, and you can revoke that sharing at any time. Beacon conversations are family-eyes-only and never shareable.
How does the 10-question free limit work?
The free tier includes 10 Beacon questions every month. If you hit your limit, you can wait for the reset, upgrade for unlimited questions, or open a free chat with a human expert. We keep the human lane open so families never get stuck.